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List of Partners vendors. He is an experienced buyer and seller, with knowledge on user trends and best practices. Learn about our editorial policies. Log into your account on the eBay website using your username and password. Visit the eBay Feedback Forum directly. Alternatively, you can access this via the My eBay "Leave feedback" shortcut.
On the right-hand side of the eBay Feedback Forum, click the "Follow up to feedback left" link. From the list of transactions on the next page, choose the feedback you want to leave an additional comment on and click "Follow up.
Type your next feedback comment in the box provided, then click "Leave Follow-up Comment. Note that you can also change ratings from neutral or negative to positive if you ask the seller to send you a revision request. Once you receive the request, you only need to accept it and change the rating to your new preferred choice, then save the changes.
For you. I get neg fb for his ignorance Thanks for nothing EBAY!!!! Mari on 8 Dec Very frustrating. I can't understand why ebay hate their sellers. Feedslack on 22 Aug I have just had a buyer leave untrue negative feedback because they could not understand written English.
I clearly said in the item description that the watch required repair yet they are allowed to leave negative feedback saying the watch is fake and I am a fraud because the watch did not work!
DESIREE on 28 Oct Had the same problem, I said this product is copy written in bold letters, but instead the buyer bought and left a negative feedback saying the item is a false advertisement that it's copy, and I was did you even know how to read because it's written before you buy it.
Mari on 8 Dec I have buyers who do not read descriptions and then leave bad feedback without even talking to me first. Did not read description? Whos fault is it?
Why then ebay force to make descriptions is they do not count? I get hundreds of positives each month and also negatives. I can usually have the buyers revise the negative after I work things out with them.
But eBay just put a cap on the amount of feedback revisions a seller can have. If you do not have a large store you can only revise a few before you are blocked for a year. If you have a very large store you can revise up to 10 before you are blocked. That stinks because buyers leave negatives before contacting the sellers and they find after communication they overreacted. Crazy stuff, you'd think eBay would make it better for the people that pays their bills.
We are migrating to eBid. Little Seller on 6 Dec I was just left a negative feedback from a buyer who claims the item I sold to her is not authentic. I have proof of purchase and everything, but there is no way I can show this and have my negative feedback removed. That is bull! I have never recieved a negative feedback, ever! I ship items quickly and with excellent packaging.
Describe items for sale to a T. But sellers please remember this - buyers look at the majority feedback. The majority of feedbacks are usually positive and that's what eBay buyers notice. I accepted to that, because only one of these items was in high demand. Then he claimed that three of the items guess which ones I know it's a very popular scam on eBay now. Sellers beware. JJohns on 29 Jul removeeBayfeedback. John B. Charles Bullard on 22 Jun I definitely agree! These type of people should just buy their items from the store Reply.
Boggie on 28 Nov I had a clear out, sold about 20 items. Royal Mail fault, NO! Yep neg feedback. If ebay dropped the stupid block on letting sellers give neg feedback there would be less trigger happy neg feedback buyers! I sold an item which had BOTH subtitle and description of what it does. Buyer expected the item to be giftwrapped and do something else that was NOT in the item's description.
Left negative feedback. After 48h of almost continuous argument and chat with ebay "customer support" they said can't remove the feedback's rating because it is buyer's opinion Furthermore, the buyer blackmailed me if I don't give her refund she will leave negative feedback. Ebay at THAT time said "don't worry, we will remove any feedback she may leave if she blackmailed you" Will be so happy to see a Judge asking them to : 1 remove the rating 2 pay for my expensive lawyer!!
Best of luck guys with your sales:- Reply. Kenneth on 2 Jun Ebay is fast becoming a place that generates very little income for me. I have used ebay's service for 16 years It's due to the recession and ebays anti-seller policies. Brian S on 20 Sep Buyer said item was falling a part on the inside, and left negative feedback, asking me for a replacement. I quickly sent them a replacement, and they received it in good condition, resolving the situation. I asked them if they would consider removing the feedback.
They said they left good feedback and ignored my feedback revision request. Ron on 3 Dec Apparently eBay has a new pilot program they are testing with certain sellers. No way Ebay and I could not stop these attacks. Maybe you know, Ebay has million fake accounts with a fake address and fake phone numbers, it is very easy to create.
Ebay has not any security filter to stop fake accounts. You can not move it 48 hours Ebay Policy. Buyer requirements list is not enough powerful for stopping the Fake accounts. These happen to make my time waste and I am very busy with my real job. It is the reason now all my sales on the " buy it now " style. I am sure there are some ways on EBAY for spammers, scammers. Went to resolution centre after he would not respond to emails.
Left negative feedback as a last resort but low and behold, this slime ball had again gone crying to eBay and it has been removed. What is the point when sellers like these can bend the rules around genuine buyers? These arrogant and pompous sellers need kicking off of eBay.
After all, who do they think they are 'GOD' Mothers like these need teaching a lesson. Angry- yes I am. I took them to a jeweller and found them to be fake. The seller agreed to return and refunded the money. In certain circumstances, you can report a review and ask moderators to remove negative feedback on eBay.
This must be done within 90 days of the original transaction. However, sometimes it will remove a comment, but retain a negative rating. Join our newsletter and get top eCommerce content straight to your inbox.
But there are other actions you can take to improve your situation. Be professional and polite in your response. So this is your chance to alleviate the concerns of prospective customers. If this is positive, it may win over doubtful prospects. The more positive feedback your account receives, the less impact each negative review will have on your reputation. Increasing eBay feedback is easy if you use automated feedback software to target happy customers.
When sending your requests with eDesk Feedback you can fully personalize your messages. This is a great way to add your brand voice and charm your customers into leaving a review.
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